David's Gifts and Things Return Policy


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Home > Return Policy

Return Policy

David's Gifts and Things considers your satisfaction our #1 priority. If we make a mistake, we will make it right.
Any returns must be unopened, undamaged, pre-approved, and in their original packaging.
Returns must be shipped via a prepaid traceable carrier, such as UPS or FedEx. In case of loss or damage, the customer is liable.
Bedding: Due to health regulations, product must be returned in unused condition. It is against the law to resell opened bedding, therefore it cannot be returned unless it is damaged/defective.
Perfume & Fragrances: Due to health regulations, product must be returned in unused and unopened in its original condition, including original packaging and packing slip.
Watches: The returned merchandise must be in its original condition and accompanied by proof of purchase and the original copy of the warranty, as well as the original documentation and packaging; otherwise the return will not be honored.
*** Original condition means that there are no scratches, marks or blemishes on the watch and the security tags are still attached. The watch must not have been sized or altered in any way.
Return shipping is to be paid by buyer unless other arrangements have been pre-approved and submitted within two weeks of delivery.
Incorrectly ordered items are not returnable. If you ordered the wrong item it is returnable on a supplier by supplier basis and a re-stocking fee of 30% of order total or $25.00, whichever is greater.
Returns should be initiated as soon as possible. Most suppliers will not except return after two week from item delivery.
RMA's are required for all returns.
All claims for shortages, damages, etc., must be made within 72 hours of receipt of merchandise.
Not all items are returnable depending on the supplier and manufacturer policies.
Returns are excepted for damaged, mis-shipped and defective items always. (Pictures will be required that show the damage).
Buyers Remorse Orders are subject to a restocking fee of 30% of order total. Shipping cost to and from the customer is non-refundable.
Cancelled Orders are subject to a restocking fee of 30% of order total or $25.00, whichever is greater.
Manufactures may change the look of an item at any time.

Damaged Items:

Original boxes, enclosed documentation and packing materials should be saved.
Carriers may require on-site inspection before the product can be returned.
No goods will be accepted for return after two weeks from the date of invoice.
We sometimes will ask for a picture to be sent to us for our records as we hold our suppliers and the shippers to a high standard.

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